Business Development Specialist

Corrosion Service Company Limited (CSCL) was founded in 1950 by Thomas R.B. Watson as the first Canadian firm to specialize in cathodic protection and corrosion engineering. Our founding philosophy was based on the principles of providing great customer service and developing a deep understanding of customer needs, these same core principles still guide our company today.

We are an employee-owned company - This ownership structure gives us a unique perspective on business and ensures that our stakeholders (customers, employees, and partners), rather than shareholders, always come first. This is vital for a company such as ours, given that we exist primarily to protect the environment and the prosperity of the communities in which we live.

The world's most challenging, and interesting projects nationwide – you can work side-by-side with industry leaders and apply your skills to the most challenging and interesting projects. We value the diversity of our areas of practice and our people. It's what makes Corrosion Service a great place to work and grow.

What’s in it for you:

• Industry-leading wages and comprehensive benefit plan
• Work side-by-side with industry leaders in corrosion engineering and start building your successful career portfolio
• Company-sponsored training/education fees (e.g., P.Eng., NACE, etc.)
• Fitness club membership discount program
• Chance to be part of a high-energy and high-performing team
• Collaborative working environment founded on respect

GENERAL FUNCTION:

The Business Development Specialist is responsible for achieving profit and revenue goals for all material product category/s for the defined Territory. Product categories will be defined in the compensation-based wage plan, and distributed to the Business Development Specialist Separately.

Responsibilities:

Business Development

• Assist the Business Development Department in driving revenue through outbound targeted product campaigns, new account acquisition, quote follow-up, and management of existing accounts. Identify and act on opportunities to develop new sales prospects to increase the revenue generated from materials sales and continue to drive sales to existing accounts increasing their annual spend with Corrosion Service.
• Provide verbal and written performance/status reports to management on weekly and monthly Business Development activities including Cold Calls, Meetings, Presentations, and RFP responses. Include a current pipeline of quotes and opportunities.
• Reply and/ or assist with RFP responses as identified by the Business Development Team Lead & National Business Development Manager.

Product Expertise

• Develop a detailed understanding of the product lines and generate incremental sales volume through both internal and external customers; Act as a product expert for the products within the assigned product portfolio.
• Respond to incoming product inquiries and provide quotes as required in a timely fashion. Process all orders and Purchase Orders in an equally timely fashion adhering to current CSCL service levels.
• Represent and Promote CSCL full line of product and services at trade exhibitions, events, and demonstrations.

Sales Order Management

• Negotiate price, delivery and specification details with customers; Work with appropriate departments to facilitate the delivery of orders and resolve any order issues as they occur.
• Record order information and submit to supply chain for fulfilment; Liaise with CSCL’s supply chain to check the progress of existing orders.
• Create detailed proposal documents when required.

Customer Excellence

• Management of external customers and acquisition of new customers to Corrosion Service; Advise current and potential customers on forthcoming product developments. Develop long-term, productive relationships with customers.
• Provide Customer Service and manage customer relationships for all customers seeking material sales in the defined territory through online meetings, face-to-face meetings, trade shows, quote generation and sales order processing.
• Understand customer requirements and provide solutions based on the assigned product portfolio.
• Prospect and cold call to arrange meetings with potential and existing customers to generate new business and drive revenue.
• Receive customer feedback and escalate to the Team Lead and NBDM and appropriate departments where necessary.
• Arrange and attend presentations to existing and new customers to CSCL via Face-to-Face or through MS Teams CSCL Capabilities or Material Sales presentations. Attend team meetings and share best practices with colleagues.

QUALIFICATIONS:

• Five (5) years of outside sales experience.
• Post Secondary Education (College or University) in a related discipline is considered an asset.
• Experience using CRM software.
• Strong computer skills (Microsoft Office, Excel, PowerPoint).
• Strong verbal and written communication skills.
• Travel required within Canada and potentially Internationally

Note: All employment is conditional upon completing and obtaining a satisfactory background check, including employment, references, and criminal records (for which a pardon has not been granted) checks. You must be legally eligible to work in Canada.

Please advise the Human Resources Department to ensure your accessibility needs are accommodated throughout this process.

Thank you for your interest but only those individuals selected for an interview will be contacted.