Business Office Manager

Office Manager

The Outfitters, Adventure Gear & Apparel Inc. is based in St. John’s, NL operating two retail locations in St. John’s and Mount Pearl. We are a local and independent retailer that specializes in supplying clothing and equipment for self-propelled outdoor adventures. We are looking for a reliable Office Manager. This is a key role that supports the functionality of retail operations and the head office. The tasks of the Office Manager will include bookkeeping, organization, customer service, and computer maintenance.

Full-time, Permanent

Pay commensurate with experience

Accounting:

• Use of Sage 50
• Accounts Payable
• Ensure payments are made in a timely manner to allow discount dates
• Ensure information is accurate and maintained
• Use of vendor payment portals
• Accounts Receivable
• Invoice corporate/government customers
• Follow up on accounts and ensure on-time payment
• Reconcile Sage account balances against SmartVendor account balances
• Credit Card Reconciliation
• Complete and ensure accuracy of the day ends, month ends, and year ends.

Administration:

• Oversee all processes and ensure they are maintained, improved, and updated, always striving for top-level efficiency and accuracy.
• Ensure the office runs efficiently through various administrative, financial, and managerial tasks.
• Oversee coordination of office scheduling, ensuring someone is in the office/warehouse Monday to Friday.
• Track inventory of office and general supplies and place orders as needed
• Assist colleagues whenever necessary

Retail Operations:

• Create and maintain inventory in SmartVendor point-of-sale system
• Receive product into point-of-sale with accurate pricing
• Ensure point of sale system is running smoothly, contact support if needed
• Create accurate product listings for the website
• Maintain exceptional relationships with vendors and organizations

Customer Service:

• Manage corporate and institutional accounts.
• Offer exceptional service to companies and organizations looking to purchase
• Answer the phone and respond to customer inquiries, when necessary
• Provide competitive quotes to government and corporate organizations
• Fulfill large purchase orders in a timely manner
• Willingness to understand and learn new products

The successful candidate has:

• Exceptional computer skills
• Proven experience as an office administrator, Office Manager, or similar role
• Exceptional communication and interpersonal abilities
• Excellent organizational skills
• Familiarity with basic accounting principles
• Excellent knowledge of MS Office and computer maintenance
• Use of Sage 50 is considered an asset
• Education in business and/or administration will be an advantage
• A passion for outdoor activities

Job Type: Full-time

Salary: $20.00-$22.50 per hour

Expected hours: 37.5 per week

Benefits:

• Casual dress
• Dental care
• On-site parking
• Store discount
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Secondary School (preferred)

Ability to Commute:

• St. John'S, NL A1C 1A9 (required)

Ability to Relocate:

• St. John'S, NL A1C 1A9: Relocate before starting work (required)

Work Location: In person