café manager

Work setting

• Urban area

Budgetary responsibility

• $500,001 - $1,500,000

Responsibilities

Tasks

• Plan, organize, direct, control and evaluate daily operations
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Monitor revenues and modify procedures and prices
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Develop, implement and analyze budgets
• Participate in marketing plans and implementation
• Set staff work schedules and monitor staff performance
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Recruit, train and supervise staff

Supervision

• 5-10 people
• Food service counter attendants and food preparers

Credentials

Certificates, licences, memberships, and courses 

• Smart Serve
• Safe Food Handling certificate

Experience and specialization

Computer and technology knowledge

• MS Excel
• Point of sale system

Additional information

Security and safety

• Basic security clearance
• Driver's validity licence check
• Reference required

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Benefits

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Gratuities

Other benefits

• Other benefits