Café Server/All Rounder

The Wellness Refinery is a small business in Sauble Beach, ON. We are creative, collaborative, and fast-paced.

Our work environment includes:

• Casual work attire
• Growth opportunities
• Lively atmosphere
• Regular social events
• Company perks

The Café Server/All-Rounder is responsible for serving all products in a friendly and engaging manner. They are responsible for educating customers about our menu items, special events, and retail shop. They prepare the restaurant menu items (i.e. espresso, lattes, smoothies, toasts, salads, baked goods) and are responsible for setting up and maintaining efficient workstations. They fulfill any other duties that the Managers/Supervisors assign. The Café Server/All-Rounder is expected to embody and lead with The Wellness Refinery’s brand values, gain significant menu and product knowledge, as well as demonstrate a commitment to our house rules and guidelines. All Team Members are required to obtain their Food Handlers Certification and Smart Serve Certification.

We are looking for individuals who demonstrate strong teamwork and collaborative capacities, are responsible and confident, hold strong attention to detail, and follow directions with ease. The Servers/All-Rounders are expected to provide outstanding customer service. Outgoing, flexible, and creative personalities are highly welcome within the team. This is a seasonal position that provides ample room for creative expression, and personal and career growth. An interest in and desire to learn about health and wellness is required. We welcome employees back year after year and deeply value the relationships built within our team each season.

This is a part-time, seasonal position. The expected dates for this position are June 14 - October 14.

RESPONSIBILITIES

• Reports to Café Supervisors and Kitchen Manager
• Greets all customers in a friendly and timely manner, developing rapport with regulars
• Performs POS duties, receives customers’ food and drink orders, and verbally calls back to customers to ensure orders are correctly received and prepared
• Maintains efficient service to customers and ensures they are properly guided through the service flow
• Engages with customers to ensure a high level of customer satisfaction and retention and responds proactively to inquiries
• Attains significant product knowledge and ensures all customers are educated on menu items
• Maintains a positive community image and professional attitude
• Ensures front-of-house is clean, inviting and maintained aesthetically
• Assists with preparing ingredients for cooking and baking menu items when assigned
• Follows instructions, and completes all delegated tasks in a timely manner
• Prepares menu items according to guidelines thus maintaining consistent and high-quality product standards
• Maintains safety and cleaning standards throughout the entire designated workspace before, during, and while closing their shifts
• Attains knowledge of safe food storage guidelines
• Attains knowledge of kitchen health and safety requirements
• Proficient in food preparation, with some baking and cooking experience
• Assists Café Supervisors and Kitchen Manager in taking inventory when delegated
• Maintains awareness of weekly menu and prep lists assigned to them by the Kitchen Manager
• Performs open and close duties as assigned
• Provides feedback to improve operational performance and sales as needed
• Assists the team in executing sales promotions effectively
• Communicates clearly with the Owners, and Supervisory and Managerial Teams
• Exhibits high-quality teamwork through respect, collaboration, and cooperation

Job Types: Part-time, Seasonal
Contract length: 4 months

Salary: From $17.00 per hour

Expected hours: 15 – 25 per week

Benefits:

• Casual dress
• Discounted or free food
• Flexible schedule
• On-site parking
• Store discount

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Tips

Experience:

• Food preparation: 1 year (preferred)
• Barista: 1 year (preferred)
• Serving: 1 year (preferred)

Licence/Certification:

• Food Handler Certification (preferred)
• Smart Serve (preferred)

Work Location: In person

Expected start date: 2024-06-14