Job description
Job Title:
More than a job – 26% of our corporate employees at GardaWorld Canada started as frontline employees. If you have an entrepreneurial mindset and you’re ambitious, this could be just the beginning of your career journey with GardaWorld!
Despite the challenges over the last year, we’re growing our ranks in Calgary now more than ever! With our wide variety of contracts, you can be sure that we have a position that can fill your needs and goals. Join our team of dedicated and highly qualified professionals! If you are interested in a fulfilling career in a one-of-a-kind premium high profile position, you have picked the right position!
What we offer:
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-We offer competitive wages starting at $22.64
-Comprehensive health benefits
-This is a Casual position
-Uniform provided free of charge
-Opportunities to grow alongside GardaWorld
-Continuing education through GardaWorld Campus- Use of Force Training
-Corporate discounts
-Paid onsite training
What you’ll be doing:
-The safe and secure control and custody of individuals in all the work sites and at other locations (e.g., hospitals, hearings, etc.) as required by the CBSA
-Complying with and applying all CBSA policies and POSOPS, and ensuring all individuals follow site specific rules
-Monitoring and controlling designates areas inside and outside the resources assigned work location
-Following CBSA building emergency procedures
-Admitting individuals to the IHC or other CBSA facilities
-Conducting intake (logging and itemization of personal effects) and decontamination of individuals belongings
-Using CBSA-approved search methods
-Communication using radios that comply with all provincial and federal regulations
-Completing report and forms as required
-Applying use of force principles and methods for intervention when handling individuals
-Using metal detectors and x-ray technology
-Monitoring individual’s behavior through active engagement and using verbal de-escalation techniques, as required
-Entire outer perimeter is safe and secure. Reporting verbally and in writing.
-Ensuring all illegal items or substance are removed from an individual’s personal belongings upon admission at Admission & Discharge
-Admitting visitors to the IHC and advising specific rules and policies
-Keeping up-to-date records, inventories and handing all incoming and outgoing mail
-Meeting detained and non-detained individuals at in-bound domestic flights and
-escort them to their outbound flight
-Escorting individuals who have voluntarily withdrawn their application to enter Canada to their outbound flight and confirm departure.
-Transporting individuals between terminals, airline counters for check-in, baggage examination when required.
-Retrieving incoming calls on the video reception phone and properly advise the CBSA on-duty Superintendent
-Completing the COD package for non-detained individuals, including making a copy of the individual’s boarding pass and having them sign their COD;
-Booking flights and checking in individuals who have been deemed inadmissible to Canada
Skill Requirements:
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-Excellent communication, customer service and people skills
-Previous experience in the security industry
-Strong computer skills
-Available to work and commute any scheduled shifts in a 24/7 operation including weekends and public holidays
-Leadership and problem-solving skills
-Ability to work in a stressful environment
-Ability to stand on foot and walk for long periods of time
Career Requirements:
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-CBSA Enhanced Reliability
-Vulnerable Sector Check
-Valid Alberta Security Guard licence
-Class 5 Drivers license with clean drivers abstract
-First Aid
-Must be able to obtain a Transportation Canada Security Clearance (RAIC)
-Over 18 years of age with a high school diploma or equivalent (GED)
-Must be a Canadian Citizen or Permanent Residence