Casual Receptionist

Job Advertisement – Casual Receptionist

Who Are We?

Founded just outside of Vancouver, Canada in 1979, Regency Fireplace Products has grown to be a world leader in the design, manufacture, marketing and sales of hearth products. From an entrepreneurial start-up business, we’ve grown into a sophisticated organization of more than 400 employees across Canada, the United States and Australia; supplying over 2000 retailers around the world. In 2016, we became a member of the NIBE Group, a global company that develops and manufactures intelligent, energy-efficient indoor comfort solutions for all types of properties. We create amazing fireplace products focusing on our Brand Promise: Service | Reliability | Quality | Innovation. Simply put, our vision is: To provide sustainable comfort and ambience that enriches everyday lives

Who works here?

At Regency, our vision has always been creating the finest of fireplace products! With an ever-growing demand for our products, our ISO-9001:2015 certified head office campus includes a 240,000 square feet manufacturing facility with state-of-the-art robotic technologies and our own R&D Innovation Center, right next door. We operate with a flat organizational structure which allows our employees to contribute to strategic initiatives. We’re a diverse group of forward thinkers. We’re passionate and we care about the environment and sustainability. We’re on a mission to continue to create highly efficient and stunningly beautiful fireplaces.

JOB SUMMARY:

In this dynamic, fast-paced environment, the Casual Receptionist is Responsible for presenting a professional image for the company in all aspects of reception, administrative and clerical functions. This is an on-call casual position.

DUTIES & RESPONSIBILITIES:

· Maintain professionalism and act in a manner consistent with FPI mission and guiding principles

· Follow all Health & Safety programs; actively participate in Health & Safety training with the purpose of gaining knowledge and understanding

· Contribute to a positive work environment focusing on Lean and continuous improvement initiatives

· Answer and direct telephone calls from a busy multi-line switchboard

· Greet and make preparations for all incoming visitors

· Receive, sort, and distribute all incoming faxes

· Prepare all outgoing Canadian, US and International mail in a timely manner

· Ensure the timely processing of all incoming mail, including stamping, sorting and delivering to the appropriate departments

· Arrange for local, national and international couriers as required (includes packaging items and preparation of commercial invoices)

· Order and maintain courier, office and coffee supplies

· Maintain postage meters and postage supplies

· Assist various departments (HR & Marketing) with projects as needed

· Perform data entry, including mailed in warranty cards and act as the backup for warranty orders

· Other related duties as assigned

QUALIFICATIONS & SPECIFICATIONS:

Abilities/Skills/Knowledge

· Strong organizational skills; able to prioritize and effectively manage multiple tasks simultaneously

· Excellent communication skills (written/verbal) in English, with an emphasis on Professionalism & Customer Service

· Strong ability to build relationships (team player)

· Able to maintain adaptability, while working with structured business processes

· Strong working knowledge of a variety of programs, including Excel, Outlook, and Word

· Demonstrated attention to detail and problem solving skills

Education/Training

· High School diploma or equivalent required

Experience

· Minimum 2 years related office experience required

Why work at Regency?

· Be part of a team of incredibly talented, passionate, and inspired people setting the standard of creating quality fireplace products that bring people together

· Have fun with our team! Get a group together to take part in our team building or health & wellness activities. Some past activities have included: Skiing/Snowboarding, Half Marathons, Go-Karting, a round of golf, and more.

· Love our products as much as we do? Take part in our Employee Purchase Program and enjoy our products in yours or a family members home!

· Each person plays a critical piece in our organization, and we understand how much impact employees can make in their work. We recognize employees for their contributions through service awards, our peer recognition program, and spot awards, for special projects and over achievement.

HOW TO APPLY:

Interested candidates are invited to submit a resume to the People & Culture department by applying via:

· Email: employment@regency-fire.com

· Online: https://www.regency-fire.com/en/Company/Careers/Administration/Casual-Receptionist

· Fax: +1-604-952-6638

We thank all applicants for applying but only short-listed applicants will be contacted.

Job Type: Casual

Salary: $21.50-$26.50 per hour

Schedule:

• Monday to Friday
• On call

Work Location: In person