Clerk Typist - Chronic Disease Management

As part of the Cornwall Community Hospital (CCH), you will uphold the mission, vision and ICARE values in order to create a safe environment for patients, families, staff, physicians and volunteers, recognizing “Patient Safety” and “Our People” as priorities in creating a culture of safety and a culture of equity, diversity and inclusion. Cornwall Hospital is committed to providing an accessible work environment. Accommodations are available upon request for candidates taking part in the recruitment/selection process.
Emergency preparedness is a critical aspect of CCH operations. It is essential that all staff and physicians receive training and understand their roles and responsibilities in this field.

Summary of responsibilities

The Clerk Typist will schedule and coordinate patients using a computerized booking program and provide preparation instructions to patients or physician offices, prepare patient charts, file and work collaboratively with internal nursing units and physicians.

Requirements of the job

• Completion of Ontario Secondary School Diploma
• Completion of Medical Secretarial course or equivalent (e.g. Medical Office Assistant, Medical Office Administration, Administration and Health Records Management)
• Certificate in Medical Terminology (or tested with a pass mark of 75% or greater)
• Excellent computer skills and intermediate knowledge in Microsoft Office (Word and Excel), Cerner Millennium
• Experience in scheduling appointments using Cerner scheduling module, directing telephone calls, filing and coordinating workflow in a demanding environment
• Typing speed of 45 w.p.m.
• Good interpersonal and organization skills and strong team orientation
• Good communication and customer service/public relation skills
• Demonstrated regular, punctual attendance
• Demonstrated commitment to patient safety
• Functional level in both official languages (oral and written in English; oral in French) – and testing completed