Client Solutions Associate

Job Description

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Client Solutions Associate (Centre of Excellence)

The purpose of this role is to provide administrative and technical service support to a team of Client Solutions Managers. The successful candidate will demonstrate the ability to work confidently in a fast-paced environment, and will be an effective communicator with both clients and staff.

• Set up and maintain client files
• Process endorsements mid-term changes to policy
• Request and/or process new business and renewals
• Request all Invoicing, binders and cover letters
• Prepare certificates of insurance and complete post placement checklist with sign off from CSM Invoicing and completing premium financing contracts
• Prepare and distribute automobile pink slips as required
• Handle accounting activities for team
• Claims – responsible for reporting claims and f/u for adjuster contact information (where claims support does not exist)
• Insurance Company portals – access various Insurance Company portals to obtain insurance policy documents.
• Prepare and maintain schedules of insurance and check policy documents for accuracy

• Excellent computer skills, MS Excel, MS Word, MS PowerPoint
• Extremely well organized & able to meet deadlines
• Accurate and detail oriented
• Ability to work well with team and others
• RIBO license an asset but not mandatory

Founded in 1927, Arthur J. Gallagher & Co. is one of the largest risk management and insurance broking companies in the world. With its corporate headquarters in Itasca, Illinois, US, it employs over 19,000 insurance professionals globally serving clients in over 140 countries and has total revenues in excess of US$3.5 billion. Internationally, AJG and stretches from the UK to Australia, from Canada to the Caribbean, and from Latin America to Asia. Arthur J. Gallagher Canada Limited employs more than 750 people.

Our experienced practitioners take a resolutely hands-on approach, personally overseeing the service that you're given and doing everything they can to understand your business, your priorities and your wants and needs. At Gallagher, we are proud of our ability to put our clients – not our products – at the centre of our operations. We believe that we think and behave differently than other brokers because we know that brand names don’t deliver services – people do.

Please email your resume in confidence to Human Resources at ajg.careers.canada@ajg.com and include “Technical Service Representative – London” in the subject line. For more information about our company, visit our website at http://ajgcanada.com/

We thank all applicants for their interest in this opportunity. Please note that only successful candidates will be contacted. No telephone inquiries or agencies please.