Address
Form of workCLK 12R - Intake Agent
Position Classification
Clerk R12
Union
GEU
Work Options
Hybrid
Location
Burnaby, BC V3J 1N3 CA
Cranbrook, BC V1C 7G5 CA
Kamloops, BC V2H 1B7 CA
Kelowna, BC V1Z 2S9 CA
Multiple Locations, BC CA (Primary)
Pemberton, BC V0N 2L0 CA
Prince George, BC V2N4P7 CA
Surrey, BC V4P 1M5 CA
Vancouver, BC V6B 0N8 CA
Victoria, BC V9B 6X2 CA
Williams Lake, BC V2G 5M1 CA
Salary Range
$52,803.18 - $59,607.79 annually
Close Date
2/23/2024
Job Type
Regular Full Time
Temporary End Date
Ministry/Organization
BC Public Service -> Public Safety & Sol General
Ministry Branch / Division
RoadSafetyBC/Driver Programs
Job Summary
Take the next step in your administrative career
RoadSafetyBC is the lead provincial agency for road safety and is responsible for setting strategic direction and establishing a provincial approach to road safety throughout British Columbia. RoadSafetyBC regulates drivers and operates a number of programs to help regulate the safe and responsible operation of motor vehicles in B.C.
To receive, review and validate incoming submissions and clarify case information with clients. Makes initial determinations or recommendations within established criteria and guidelines. The primary duties involve providing information to clients and stakeholders, processing a high volume of documents and data entry in various databases.
Job Requirements:
- Grade 12 graduation or equivalent.
- Minimum of 6 months experience providing information and services to the public.
- Minimum of 6 months experience providing client service in an adversarial environment.
- Minimum of 6 months experience interpreting and applying legislation, regulations, and policy.
- Experience working with client management systems entering data.
Preference may be given to applicants with:
- Intermediate level experience with MS Excel, Word, and Adobe.
For questions regarding this position, please contact jessica.parks@gov.bc.ca .
About this Position:
Flexible work options are available; this position may be able to work up to 5 days at home per week subject to an approved telework agreement.
This position can be based out of any of the locations listed above.
An eligibility list may be established to fill future temporary and permanent vacancies.
Employees of the BC Public Service must be located in BC at the time of employment.
Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.
The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .
How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.
Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.
Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.
Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.
Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca , before the stated closing time, and we will respond as soon as possible.
Additional Information:
A Criminal Record Check (CRC) will be required.
Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.
Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
Job Category
Administrative Services
Additional Information
