AddressDescription
The Communication Specialist is responsible for researching, writing/editing, and managing production of internal and external communications for the agency; including media/news releases, speeches, brochures, websites, annual reports, and social media. The Communication Specialist supports agency-wide communications and provides critical insight into the agency. The Communication Specialist researches website analytics and reports results to key stakeholders.
Duties and Responsibilities
Services
* Monitor social media traffic, engage with stakeholders, and share messages on all platforms.
* Research, interview, and write content for internal and external communication.
* Research, write, edit, and distribute communications to stakeholders and public audiences, including public relations material, media releases, and newsletters.
* Compile content to share internally and externally through established media channels.
* Edit content for all mediums.
* Create and order print material including business cards, brochures, and other material as required.
* Organize and run agency blog posts.
* Establish an annual social media calendar to monitor quantity and quality of agency posts.
* Analyse communications through monitoring website statistics and social media to determine usage trends, effectiveness of messages, and reach of information, and report to key stakeholders.
* Support communication initiatives and provide user support to stakeholders.
* Attend agency events, conduct interviews, and take photographs for reporting and documenting purposes.
* Assist in organizing agency events.
* Perform other related duties as assigned.
Leadership
* Answer questions, post data, and interact with users on social media on behalf of the agency.
* Share specialized knowledge with team members.
* Collaborate with and communicate with stakeholders when required.
