Address
Form of work
SalaryOverview
Languages
French
Education
- Secondary (high) school graduation certificate
Experience
2 years to less than 3 years
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
Supervision
- No supervision responsibility
Experience and specialization
Computer and technology knowledge
- Linux
- Networking security
- Servers
- Desktop applications
- Security software
Area of specialization
- Computer-based training
Benefits
Health benefits
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
