Address
Form of work
SalaryOverview
Languages
English
Education
- College/CEGEP
- or equivalent experience
- Computer programming/programmer, general
- Computer science
- Network and system administration/administrator
Experience
2 years to less than 3 years
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide customer service
Additional information
Personal suitability
- Client focus
- Excellent oral communication
Benefits
Other benefits
- Free parking available
