Address
Form of work
Salary- Education: Bachelor's degree
- Experience: 7 months to less than 1 year
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Fast-paced environment
- Tight deadlines
- Attention to detail
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
