Address
Form of work
SalaryOverview
Languages
English
Education
- College/CEGEP
- or equivalent experience
Experience
7 months to less than 1 year
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
Benefits
Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
