Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
2 years to less than 3 years
Work setting
- Computer hardware or software retailer/wholesaler
- Startup company
- Help desk
- Construction company
- General office
- Office building
Responsibilities
Tasks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Participate in the redesign of applications and other software
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Experience and specialization
Computer and technology knowledge
- IBM AS/400
- Internet
- Servers
- Desktop applications
- File management software
- Presentation software
- Communication software
- 3D graphic software
- Software development
- Quick Books
- Spreadsheet
Area of work experience
- Quality assurance or control
Area of specialization
- Project management
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- As per collective agreement