Overview
Languages
English
Education
- Bachelor's degree
Experience
7 months to less than 1 year
Responsibilities
Tasks
- Analyze and provide advice on the managerial methods and organization of an establishment
- Conduct research to determine efficiency and effectiveness of managerial policies and programs
- Propose improvements to methods, systems and procedures
- Conduct quality audits and develop quality management and quality assurance standards
- Plan the re-organization of operations
- Supervise staff
- Provide customer service
- Train staff
- Oversee development of communication strategies
- Manage knowledge
- Coaching
- Offer mentoring
- Plan and control budget and expenditures
- Direct and advise staff in the development and implementation of service quality assessment strategies
Additional information
Personal suitability
- Accurate
- Client focus
- Excellent oral communication
- Flexibility
- Judgement
- Organized
- Integrity