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SalaryAt Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
Fully paid medical, dental and vision coverage from your first day- Health care spending account
- Premium defined benefit pension plan
- 3 personal days and 2 float days annually
- Individual contributors start at 3 weeks’ vacation with 4 weeks at 2 yrs.
- Career development opportunities
- A collaborative values-based team culture
- Wellness programs
- A hybrid working model
- Participation inCommunities of Inclusion
Want to make a difference in your career? Consider this opportunity.
The Consultant - Palliative Care Implementation manages implementation of the Palliative Care Health Services Delivery Framework ("The Delivery Framework"), initially focused on model of care recommendations for adults in community-based settings in their OH Region. They will act as the necessary connection to provincial level supports. They will oversee change initiatives to execute the strategic direction for Palliative Care, as outlined in the Delivery Framework. They will direct the phased operationalization of the Delivery Framework among implementing organizations across the OH Region. They are responsible for building relationships, managing, and monitoring implementation, overseeing Palliative Care education, quality improvement efforts and resources as well as advising on evaluation activities. Where Indigenous communities wish to be involved, they will provide support to Indigenous communities and Indigenous organizations for their implementation efforts, in collaboration with regional partners.
This role is regional in nature and pertinent to the needs of Central Region. Travel within the region or assigned geographic catchment area as required.
Here is what you will be doing:
- Provides Palliative Care subject matter expertise to build a stronger regional Palliative Care system, through the implementation and operationalization of the Delivery Framework.
- Responsible for multiple workstreams and deliverables of a high priority, complex initiative with multi-year duration. Directs multiple operational tasks concurrently.
- Leads, develops, and actions work plans, applying provincial guidance within the region to deliver on accountabilities for local success.
- Acts as a key interface and spokesperson with Ontario Health Region Managers, Directors, and senior leadership (as required) as well as with other key Ontario Health internal and external stakeholders, including the Ontario Health Teams.
- Supervises/guides the regional implementation team in the achievement of deliverables.
- Manages regularly scheduled status reviews, provides business guidance, and handles deviations from the work plan by applying corrective action.
- Leads and accelerates change in implementing organizations by applying quality improvement methodologies to deliver best practice in Palliative Care in collaboration with identified clinical leadership.
- Supervises the spread and scale of implementation within and across settings.
- Leads system and regional-level performance measurement and management, with an emphasis on using data for improvement and to inform planning.
- Ensures timely completion of reports focused on implementation progress. Maintains documentation as required.
- Oversees engagement activities with provincial and regional stakeholders, through planned engagement sessions, including working groups, expert committees, advisory councils, and focus groups.
- Reviews and presents material for review and informational purposes using excellent written and verbal communications skills to express complex concepts effectively.
- Works closely with regional and local clinical experts to organize Palliative Care education.
- Works closely with regional and local clinical experts to organize Palliative Care coaching and mentoring.
- Work closely with leaders of the implementing organizations, clinicians, and other stakeholders to identify opportunities to align clinical and operational priorities.
- Participate in the establishment of regional goals, objectives and strategies for the team, and implements initiatives to ensure they are achieved.
- Employes political acuity, negotiation and persuasion to enable and strengthen strategic collaborations that advance each partners’ interested and objectives.
- Using the robust data set analysis, review and interpret service gaps, risks and challenges. Identify and engage appropriate partners to problem solve, design and implement solutions to align to regional priorities and needs.
Here is what you will need to be successful:
Education and Experience
- A Bachelor’s degree is required, with a preference for a degree in health science, health administration, business administration or a related discipline.
- A Master’s degree in one of the disciplines above is an asset or equivalent combination of education and experience.
- 8+ years of relative experience is required, including at least three (3) years working within the health care sector and leading/enabling strategic initiatives.
- Demonstrated experience with Palliative Care initiatives is required.
- Certification in quality improvement (i.e., Lean, Sigma Six), project management (i.e., PMP), and/or change management is preferred.
- Experience in change management, process development/improvement and/or project management is an asset.
- A strong understanding of regional priorities and local health care needs within Ontario’s health care landscape.
- Experience with community health organizations or long-term care homes is an asset.
- Fluency in French is an asset
Knowledge and Skills
- A commitment to developing a coordinated and standardized approach for delivering Palliative Care services for all people in Ontario, regardless of their age or illness.
- Knowledge of relevant legislation, including the Fixing Long-Term Care Homes Act, and the Excellent Care for All Act is required.
- Exceptional ability to facilitate decision-making: to analyze vaguely defined problems, to evaluate alternatives, and to identify solutions.
- Excellent critical and strategic thinking.
- Able to prioritize, effectively anticipate and manage issues as they arise.
- Able to function independently in setting objectives for a team, leading team members, and managing expectations.
- Strong relationship building skills, with demonstrated experience engaging and building relationships and consensus amongst diverse stakeholders.
- Strong understanding of health care system and continuum of care including clinical processes with ability to use clinical data for improvement.
- Excellent written and verbal communication skills.
- Supports the advancement of equity, inclusion, and diversity across Ontario's health care system.
- Commitment to engage with First Nations, Indigenous, Métis and urban Indigenous peoples as they self-determine their own approach to Palliative Care.
- Advanced knowledge of Microsoft Outlook, Teams, Word, PowerPoint, and Excel.
Employment Type: Permanent Full-Time
Salary Band: 7
Location: Central Region, Ontario (currently hybrid; subject to change)
All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Internal Application Deadline Date: October 25, 2023
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.
We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.
Note: As part of the initial recruitment screening process, applicants must confirm that they are fully vaccinated against COVID-19. If applicants are not fully vaccinated, they will be required to identify any accommodation needs pursuant to a protected ground under the Code. Applicants who identify an accommodation need will be required to provide supporting documentation with respect to their need for accommodation when requested by Ontario Health. If no such accommodation is identified, the applicant will not be eligible to proceed through the recruitment process.
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