Contents & Cleaning Manager

JOB DESCRIPTION

CONTENTS & CLEANING MANAGER

About Us

For over 40 years, Downs Construction Ltd. has been providing Victoria with superior restoration services.

What makes us different? We’ve always done what’s best for our people, because when you feel supported, you’ll better serve our customers, and our community. We provide growth opportunities and make sure you’re appreciated & listened to, you can trust that we’ll do right by you.

If you’re ready to be valued in a place where you can legitimatelygrow, while having afun time doing it, we’re ready to hear from you.

Job Summary

The Contents Manager reports to the Operations Team and will perform various tasks both in the office and in the field, related to the administration of the content’s division. This division will have a team of Contents Technicians and Leads, in addition to our subtrades providing additional cleaning, packing and moving.

These activities include, but are not limited to, ensuring that all documentation and manpower needs are met for every job, conducting regular team meetings, answering technical questions, doing hands-on work as required, and ensuring that company procedures are followed during repairs. The Contents Team Manager shall conduct regular and unscheduled site inspections to help uphold industry-leading standards in construction and restoration.

Job Responsibilities

• Leading/ Managing all Contents Staff
• Team oriented – the ability to connect with a diverse group of people
• Abstract problem solver and solution-focused
• Strong communication skills, both written and verbal
• Hard working with the ability to self-manage/ time manage
• Strong organizational skills
• Proficiency in using Microsoft Office, Excel, and other related computer programs
• Monitoring staff needs, performances, and concerns
• Assisting in setting up after-hours and weekend/ holiday contents jobs
• Drive sales through procedures, products, and processes
• Conducting all hiring and termination for the Contents Department
• Upholding Contents Department Values – Professional, Positive Attitude, Commitment, Respect + Communication
• Field Management and Safety
• Lead by example, 50% of the time out on the field to assist in jobs
• Creating a team environment and supporting staff morale
• Developing Supervisors/ Site Leads – face-to-face leadership
• Ensuring proper safety standards and policies are being followed
• Updating Contents team on Safety initiatives
• Excellence in quality on job sites
• Office Management and Assisting with Project Management teams
• Communicate with the Project Management team on the status of Content jobs
• Conflict resolution with problematic jobs
• Processing Department Management
• Guiding the processing team to develop training/ procedures and processes
• Training the team on Ultrasonic machine
• Training and Development
• Working alongside HR and Operations team to develop a Contents training program
• Working alongside HR and Operations to update LPE program
• Utilizing tools and training provided by HR/ Operations team to instill PPCR core values and culture to employees
• Working alongside Content Supervisors to develop procedures and processes
• Coordinating with HR for any offsite training for the Contents team ( first aid, IICRC, etc.)
• Conducting reviews and LPE’s with HR team
• Facilitating Contents team meetings and outing
• Continuous training on Restorify and Encircle applications

Job Requirements

• 2-3 relatable experience (Housekeeping Manager, Restaurant Management, etc.)
• Team-oriented - ability to connect with a diverse group of people
• Abstract problem solver and solution-focused
• Strong communication skills, both written and verbal
• Hard working
• Organizational skills
• Proficiency in using Microsoft Office and other related computer skills

Compensation

• Wage or Salary: $27.00 - $33.00per hour (based on experience)

Benefits

After a 3-month probationary period, some of the benefits we offer include:

• Extended Health and Dental Benefits.
• Paid Sick Days.
• Access to Lifeworks, one of the best Wellbeing programs.
• Long-Term Disability.
• Life Insurance.
• + Many more.

Culture

We are a family-orientated and flexible work environment. If you want to have friends where you work, then look no further – you’ve found your home. We want our staff to do well, both in the workplace and in their personal life, our management team will help you achieve your goals, both professionally, and personally. Downs Construction supports career advancements and continuous training!

Applicants must be legally authorized to Work in Canada

We thank all candidates for their interest; however, only shortlisted candidates will be contacted.

Job Types: Full-time, Fixed term contract

Salary: $27.00-$33.00 per hour

Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Vision care
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Morning shift
• Overtime
• Weekends as needed

Supplemental pay types:

• Overtime pay

Work Location: In person