AddressHours37.5Workplace ModelHybridPay Details
We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.
Department OverviewDepartment Overview:
The National Office Specialized Home Financing team is accountable for the development and execution of the MMS and Broker Channel strategies, delivering business performance insights to drive growth and increase productivity as well as the creation and the implementation of policies, processes, and capabilities supporting our MMS and Broker Channels. Working closely with One TD partners, RESUL, and the Channels leadership team, supporting 1A channel governance, conduct risk, channel engagement programs (R&R, rallies, conferences), and the management of the Mobile Mortgage Specialist Assistants.
Reporting to a Team Manager within the National Office Specialized Home Financing team under a newly formed team (Credit Application Review Team), a Credit Application Analyst will provide support to our Sales Channel and Credit Centre in all areas of document compliance and administration.
A typical day at work will look like:
- Providing operational support to the Sales Channel and Credit Underwriting function including submission quality and document compliance with a Customer Centric mindset.
- Support partners by reviewing / updating / and analyzing all credit documentation for accuracy and adherence to all regulatory requirements.
- Accountable for completing a range of activities associated with Real Estate Secured Lending products, involving single to multiple steps across several systems and applications.
- The ideal candidate will:
- Have mortgage/credit lending experience is preferred
- Have superior computer/technology skills
- Have superior proficiency with MS Office suite, including Word, Excel and PowerPoint
- Be able to work independently, multi-tasking in a fast-paced environment
- Demonstrate excellent judgement, time management skills, and be able to meet/exceed timelines and SLA expectations from a customer as well as a business partner perspective
- Demonstrate high-level accuracy and attention to detail
- Demonstrate excellent customer service skills, leveraging strong interpersonal and communication skills
- Be willing work variable hours
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
Making Your Well-being a Priority
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.
Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care.
Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.
At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
How We're Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.
We look forward to hearing from you!
