Customer Care Summer Student

Master Packaging Inc., the leader of corrugate and folding carton packaging, located in Dieppe, New Brunswick is currently seeking a self-motivated and customer focused individual to join our growing team as a Customer Care Summer Studentfrom May through August.

Responsibilities: This position requires the skills to successfully and effectively manage internal and external client relationships while providing support for our various products. Working in a B2B environment, this role requires a balance of customer service skills with system and technical knowledge, ingenuity, and ability to solve problems.

Specifically, the successful candidate will:

• Interact daily with customers and relevant stakeholders to understand customer needs and values to facilitate orders from receipt to delivery.
• Become knowledgeable in Master Packaging products.
• Manage the approvals between the Design department and the Customer for samples, proofs, and art work.
• Provide ongoing support to the inside and outside Sales Teams.

Requirements and Skills:

• Bilingualism (English/French) is preferred.
• Post-Secondary education in business or equivalent is preferred.
• A Strong Customer Service orientation.
• Project management experience is an asset.
• Intermediate computer skills and solid knowledge of Microsoft Office (Excel, Word, Outlook).

If you are interested in this career opportunity, please apply now!

Master Packaging Inc. is an equal opportunity employer. We wish to thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Types: Seasonal, Internship / Co-op

Salary: $17.51 per hour

Expected hours: 40 per week

Benefits:

• Company events
• Employee assistance program
• On-site parking
• Wellness program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Dieppe, NB E1A 7G9: Relocate before starting work (required)

Work Location: In person