Customer Experience Specialist

We are looking for an enthusiastic Customer Experience Specialist to join our team!

FineLine Tube Products, Inc. is a growing business located in Upper Brookside, Nova Scotia and has been manufacturing automotive parts for over 20 year. We specialize in producing and selling brake, fuel, and transmission lines.

This position is:

* Part-time leading for Full-time

* Monday to Friday from 8AM to 1PM or 1PM to 7PM

* 30 minute break

* 18.00 - $22.00 /hour

* In office (non-remote)

Here's an overview of what your day at FineLine Tube Products, Inc. would look like:

* Answering customer calls, emails, and chats with professionalism and courteousness

* Updating Customer Service database during and after each customer interaction

* Creating invoices, posting payments, and preparing spreadsheets

* Working on company reports and spreadsheets using Excel and other software

* Basic data entry

* Building positive relationships with our customers

* Having a good attitude and working well with others to maintain a work atmosphere that is enjoyable for all staff

What's expected of you:

* Basic experience with Microsoft Excel, Word, and other Office software

* Able to check for grammar

* Collaborating and corresponding with customers and co-workers

* Managing and prioritizing multiple responsibilities while staying organized

* Knowledge of the automotive industry is NOT a pre-requisite for this role

Why should you work for us:

* Weekends off

* Casual dress

* Medical/dental benefits start after 3 months

* Do you have a particular talent or interest like graphic design, social media, or accounting? Let us know, we can look at ways to incorporate that into your role!

* There is plenty of room to grow here - we want you to enjoy what you do and do well at it!

Are you the one; if so, please apply!!

Job Types: Full-time, Part-time

Salary: $18.00-$22.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• Casual dress
• Dental care
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• No weekends

Education:

• Secondary School (preferred)

Experience:

• customer service: 1 year (preferred)

Work Location: In person