Customer Information Service Representative-Retail (Noc 64409)

```Duties```
- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a timely and professional manner
- Handle and resolve customer complaints or issues with empathy and patience
- Process orders, returns, and exchanges accurately and efficiently
- Maintain accurate customer records and update information as needed

• Perform general office duties
• Receive payments

APPLY TO THIS JOB

As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction. Your ability to effectively communicate in English

Please note that this is not a remote position. The successful candidate must be available to work on-site at our location.

Job Type: Full-time

Salary: From $24.00 per hour

Expected hours: 40 per week

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)

Ability to Commute:

• Whitehorse, YT Y1A 4R1 (required)

Ability to Relocate:

• Whitehorse, YT Y1A 4R1: Relocate before starting work (required)

Work Location: In person