Customer Relations Advisor

Hello ! I'm Gabriel, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speaks your language and operates in your world.

Hello ! I'm Gabriel, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speaks your language and operates in your world.

I'm assisting one of our clients located in the east end of Montreal, in the field of insurance financing, in their search for a Customer Relations Advisor.

Responsibilities :

- Respond to calls and e-mails from policyholders, brokers and other stakeholders;
- Participate in the activation and updating of financing contracts and assist in the use of various tools and platforms;
- Participate in administrative tasks such as the preparation of such as letters and reports.

Skills and experience required :

- 5 years' experience in a customer service position in insurance or banking.
- Bilingual, spoken and written
- Completed a college diploma in accounting or business administration
- Proficiency with the Office suite
- Excellent communication and teamwork skills
- Demonstrated problem-solving and multi-tasking skills
- Ability to work within strict deadlines
- Handle customer complaints by providing solutions, often within a tight deadlines
- Ensure customer satisfaction.

PROCESS: Initial interview with Gabriel Lemoine, Fed Supply Recruitment Consultant - followed by an interview with the company's Human Resources Manager and Position Manager.
To apply: www.fedsupply.ca
To contact me: (438) 378-7599
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