Customer Service Clerk

Work setting

• Urban area
• Industrial
• Sales

Responsibilities

Tasks

• Answer written and oral inquiries
• Access and process information
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Receive payments
• Sell merchandise
• Consult with clients after sale to provide ongoing support

Experience and specialization

Computer and technology knowledge

• Syspro
• Internet
• MS Excel
• MS Outlook
• MS Word
• MS Office

Type of heavy equipment operated

• Industrial lift trucks and fork-lifts

Equipment and machinery experience

• Welding

Sales experience

• Manufacturing and industrial products

Additional information

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Ability to multitask
• Dependability
• Honesty
• Quick learner

Benefits

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Life insurance
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Free parking available