Customer Service Representative - Commercial Insurance

Connect with us LinkedIn, Instagram, Facebook, Twitter

Thinking about a change?

We recognize that the construction industry is changing at a rapid pace and we continually strive to be at the forefront. Our core values empower people to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting projects. It doesn't matter what your expertise and craft is - there are no boundaries. We are a group of professionals with a variety of expertise within pre-construction, construction, and post-construction. To learn more, check out our Cradle to Grave services and hear from our team directly about what a career at EllisDon could look like for you. As you can see, we are a diverse bunch.

Above all, we are a group of individuals with unique experiences and at EllisDon, we choose to celebrate the strength in our differences, every day. EllisDon's commitment to Inclusive Diversity is to work together to create an environment where every employee feels safe to be their true and authentic self. Ultimately, EllisDon's purpose is to provide people with similar values the opportunity to achieve to their full potential; to deliver that opportunity for great careers to one another; and to contribute meaningfully to the community we share with others.

In case you're curious, here's what the industry thinks of us and some of the impacts we've made to the communities we work in.

Construction Insurance Management Inc. (EllisDon Group of Companies) is a full-service Commercial Insurance Brokers Office licensed across Canada and works very closely with EllisDon's internal Insurance Department on a daily basis, providing broker service and technical insurance expertise to EllisDon and their clients.

As well as being EllisDon's Insurance Broker and advisor, we have other clients, some who are sub-trades and past clients of EllisDon.

As a Customer Service Representative, you will:

• Be responsible for administration and account management
  • Execute Insurance Certificates, Binders, Policy Issuance and Bordereaux Management System
  • Proposals and processing of clients documents and transmittals
  • Policy Reviews
  • Invoicing and Premium Allocations
  • Maintain Abeyance Systems
• Provide general administrative and clerical support including mailing, scanning, faxing and copying to staff
• Maintain electronic and hard copy filing system (Broker Record System - Agency Manager - TAM)
• Office Administrative Team Support where required

Is this role right for you?

• You are newly RIBO Licensed, or have an interest in pursuing licensing
• You are proficient in MS Word, MS Excel and MS Outlook
• You demonstrate professionalism in your communication, both written and verbal form
• You are able to prioritize projects / tasks with attention to detail
• You have the ability to work well with others and provide assistance cooperatively and courteously in a small office environment
• You are a strong team player that can take initiative to independently complete assignments
• You have experience operating standard office equipment

EllisDon is proud to provide this unique career opportunity that provides continuous learning, opportunity for growth, and a competitive compensation package within an environment that is committed to inclusion and respects diversity.

Go ahead and be yourself. We'll pay you for it!

We are an equal opportunity employer. We welcome people of any age, culture, subculture, gender identity or expression, sexual orientation, nationality, ethnicity, race, size, mental or physical status, veteran status, religion, language, political opinion, working-style preference, family status, education, and socio-economic status. The EllisDon core values of Integrity and Mutual Respect welcomes everyone, at work and in the community, and our value of Mutual Accountability, means that we all have a role to play. As an EllisDon employee, this will ultimately be your commitment to Inclusive Diversity.

​Accommodation for Applicants with disabilities will be made during the recruitment process when requested.

We are committed to providing a positive candidate experience and ensuring timely updates are provided to all candidates. If you haven't already, be sure to create a profile on our Careers page here to remain up to date on the status of your application and learn about new career opportunities as they arise.