Customer Service Retail Associate (Bilingual)

Our Associates provide fast, friendly service to a diverse customer base by actively seeking out customers to assess their needs and provide assistance. Associates will greet and engage customers, advise, and recommend appropriate products, process transactions, and create a positive shopping experience for the customer.
Working in our stores: Your duties would include.

• Greet and engage with customers to assist with their needs, recommend merchandise, answer customer questions, and close the customer sale.
• Assist customers with their sales purchases, as needed load orders into customer vehicles with the assistance of another associate as needed and maintain the shopping carts outside the store.
• Utilize point-of-sale system, computer terminals and/or Home Depot portable phone to check inventory, look-up orders and process transactions.
• As an associate you may be assigned to support a variety of departments such as Outdoor Garden Centre, Lumber, Paints, Cashier, and Lot.

Working Conditions

• Working warehouse retail environment.
• Comfortable lifting products as required (25 - 50lbs); bending, kneeling, standing for extended periods of time; comfortable with ladders.
• CSA approved safety shoes (green triangle)
• Utilize computer terminals, and/or Home Depot portable phone to check inventory and provide order assistance.
• Some of our associates spend most of their time outdoors working in all types of weather conditions.

Qualifications:

• Ability to work a flexible schedule including weekends, evenings, and holidays.
• Exceptional communication and Customer Service skills.
• Attention to details, excellent decision making and problem-solving skills.
• While home improvement experience is welcome, we will provide associates with the necessary training and resources for this role.

What sets us apart?

• Health and Dental benefits for you and your dependents.
• Profit Sharing and Discounted Stock Purchase Plan.
• Paid on the job training & ongoing career development.
• Tuition Reimbursement.
• Confidential and free EAP Support for you and your dependents.
• We are always ready to lend a hand to help our communities. We give our time, skills, and supplies to improve the communities we call home. Change that builds™