Database Maintenance Receptionist

As one of the world’s leading theatre companies and Niagara’s 20 largest employers, The Shaw is dedicated to an ongoing process of increasing diversity and inclusion in our audiences, our programs, and in all of our hiring for staff, artists, and in the recruiting of board members. The Shaw is committed to a future when our theatres joyously draw on and include all peoples, fully reflective of the world around us. As such, the Shaw Festival is an equal opportunity employer committed to a barrier-free recruitment and selection process. We encourage and invite applications from applicants who identify as Indigenous, Black or as persons of colour (IBPOC), the LGBTQ2+ communities and those identifying as gender female. In accordance with Accessibility for Ontarians with Disabilities Act (AODA), and in keeping with our wish to ensure a fully inclusive environment, please advise Human Resources if you require an accommodation throughout the recruitment process. We will be happy to assist.

We acknowledge and honour the land upon which we gather as the historic and traditional territory of First Nations peoples. In particular, we recognize and thank the Neutral Nation, the Mississauga and the Haudenosaunee for their stewardship of these lands over millennia.

Position:Database Maintenance Receptionist | seasonal, part time position
Required: April to December 2024 | 21-24 hours/week | afternoon, evening, weekend shifts
Pay Range: $19.72/hour

Responsibilities include:

• Provide front line security for backstage admittance; log arrivals/departures, ensure non company members sign in, and wear a visitor’s pass
• Answer incoming telephone calls, greet company members, patrons and non-company members in backstage area
• Make company announcements using the internal paging system as required
• Troubleshoot basic telephone issues; voice mail, console, telephone, conference calling
• Assist in maintaining patron addresses in the Tessitura constituent database
• Knowledge of performances, rehearsals, workshops and special activities
• Handle petty cash for vending machine reimbursement, raffles & postal stamps
• Assist in sorting and distributing incoming postal mail
• Log and distribute company member parking passes, Shaw Housing and Shaw Company vehicle keys
• Other duties as assigned by Reception Supervisor and/or IT Director.

The ideal candidate will demonstrate:

• A passion for the arts
• Excellent communication skills
• Ability to remain confidential and discreet
• Have or be willing to receive CPR/first aid training
• Data entry experience and working knowledge of MS Office an asset.

Please Note: All new hires must provide proof of COVID-19 vaccination, (e.g. two earlier vaccinations + booster or the current COVID-19 vaccination (after October 2023) at least five days prior to start date.

Please submit cover letter along with your resume by 5pm, April 12, 2024, VIA EMAIL ONLY, to:

Shaw Festival Theatre
Attention: Director, Human Resources
Email: dlg@shawfest.com

We thank all applicants in advance for their interest, however, only those selected for an interview will be contacted.

Job Type: Part-time

Salary: $19.72 per hour

Expected hours: 21 – 24 per week

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• RRSP match
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Application deadline: 2024-04-12