Address
Form of work
SalaryOverview
Languages
English
Education
- No degree, certificate or diploma
Experience
Will train
Responsibilities
Tasks
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide services
- Operate switchboard or telephone system
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Monitor mobile radio or telephone
- Provide directory assistance
- Relay service to persons with disabilities
- Perform data entry
- Provide customer service
- Perform basic bookkeeping tasks
Experience and specialization
Computer and technology knowledge
- Electronic medical records
- Electronic scheduler
- Word processing software
- MS Office
- Accounting software
- Electronic mail
- Spreadsheet
- MS Windows
Type of experience
- Call centre
Additional information
Security and safety
- Basic security clearance
- Criminal record check
Transportation/travel information
- Willing to travel
- Willing to travel regularly
- Travel expenses not paid by employer
- Public transportation is available
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
Benefits
Other benefits
- Parking available
