Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
Will train
Work setting
- Health care institution, facility or clinic
- Dental practice
Responsibilities
Tasks
- Greet people and direct them to contacts or service areas
- Obtain and process information required to provide customer service
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Relay service to persons with disabilities
- Provide customer service
- Manage routine office functions including reception, telephone and booking appointments
Experience and specialization
Computer and technology knowledge
- Electronic medical records
- Word processing software
- MS Excel
- MS Outlook
- MS Word
- MS Windows
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Sitting
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Group insurance benefits
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Other benefits