Director, Organizational Enablement & Change, Cloud Acceleration Program

Requisition ID: 193214
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

Leads and oversees the change and Organizational Enablement workstream for the Cloud Acceleration Program (CAP) ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures. Reporting to the VP, Cloud Transformation Lead, the Director plays a key role in aligning the Bank's vision, strategy, and priorities by building and managing constructive relationship across the senior leaders, reporting progress against critical deliverables, and overseeing change management and communications activities

Some of the key accountabilities include

• Identify key Cloud transformation impacts across people / processes / technology, defines and leads plans for organizational change and enablement, mitigation approaches to minimize impacts, and communicate the change.
• Facilitate the development and design of the CAP Organizational Enablement and change strategy aligned to the Bank's P1 must win priorities, and overall Technology strategy.
• Serve as an in-house change management SME providing counsel and expertise to leaders and program partners. Drive the identification of barriers to change and collaborate with senior leaders to mitigating resistance. Create and lead Global Change Network or similar body.
• Identify and engage key partners in the Cloud journey (Business & Technology) to ensure coordinated delivery success (e.g. cloud Communities of Practice, Communications Leads/Teams, Training Leads/Teams, Migration/Cloud Program Leads/Teams, Customer Change Program Leads/Team, Change Network, etc.)
• Support overall CAP program by advising on strategic initiatives and process improvements. Contribute to metrics and reporting to ensure priorities remain on track and report ongoing results to Senior Leadership.
• Craft a cloud transformation narrative to support the rationale for the changes, beginning by formulating a point of view based on input from program sponsors and existing documentation of the cloud vision, mission, strategy and transformation OKRs.
• Craft and deliver on communications plan for key messages targeted at impacted stakeholder groups. Includes internal knowledge of existing communications deployment methods that can be used to send stakeholder communications (e.g. email newsletters, virtual townhalls)
• Identify technical and skill enablement needs and support in designing strategies, tools and training to allow for the Bank to scale at speed.
• Provide change and communications support and council across the CAP workstreams to operationalize efficiencies and enable higher performance outcomes. Draft executive messages, communications and decks.
• With HR/ CAP leads drive strategies and execution to support Employee Engagement and culture change evolution.
• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

What you will bring to succeed

• Proven experience enabling the delivery of highly complex, matrixed strategies within the technology space
• Minimum of 7-10 years of experience leading change for large enterprise IT programs with a proven track record of success.
• Outstanding writing and communications skills, incl. experience producing C-suite materials
• Previous experience leading the creation, communication, and sustainment of reporting functions including benchmarking, KPI development, and reporting at the executive level
• Experience supporting Employee focused initiatives and communications to drive a culture of inclusion and engagement.
• Prosci or Change Management certified.
• Project Management experience
• Understanding of Cloud Technology (asset)
• Performance and results oriented leadership skills
• Strong organizational skills and the ability to effectively manage multiple tasks simultaneously
• Capability of working in a complex, matrixed and fast paced environment

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Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.