Address
Form of workJob Summary
Job Description
What is the opportunity?
As Director, you are a One RBC market leader who leads a best-in-class Trade Finance Solutions team to maximize RBC’s position in the market and bring the best of RBC to businesses, their owners and their employees. You are accountable and take ownership for Trade Finance Solutions results in client experience, business performance, portfolio quality, and employee engagement. You hold your team accountable to their mandate and goals and to executing market strategies in their respective markets
By building a winning culture, you build an engaged and skilled team through coaching routines, development planning, and by demonstrating belief in your team, partners and RBC’s ability to win.
***Please Note: this role is Open Across Canada / Flexible Work location ***
What will you do?
- Ensure the team proactively plans for, and has meaningful contact using Practice Management principals to understand client needs, changing circumstance and ongoing satisfaction with RBC
- Promote digital enablement through your team by being an advocate for ensuring clients are set up to leverage digital solutions for themselves and their business
- Ensure the team is always listening for, pursuing and referring acquisition opportunities for Business Financial Services (BFS) by focusing the team on growing client relationships through discovery and collaborating with BFS to build and execute on a strategy to capture market share and accelerate growth
- Build strong product acumen within the team that translates into advice based recommendations for a range of product and service solutions that include Beyond Banking opportunities and cross partnering activities
- Follow and coach to Practice Management playbooks for sales routines, market and portfolio planning, and client interactions to succeed individually and as a team
- Monitor activities and outcomes bi- weekly, monthly and quarterly to identify items to refine and celebrate successes. Proactively prepare for coaching meetings and reviews leveraging performance reporting and synergy SCM dashboard for insights
- Ensure your team members know their client, know the transactions, risk structure and client strategy and these elements are well documented; coach to identified gaps
- Maximize the use of technology (Synergy, CPM, Pipeline Report, Sales Reports, etc.), maintain data integrity and documentation of all relevant information
What do you need to succeed?
Must-have
- Three or more years of direct people leadership experience
- Three or more years of experience working with Trade Finance Products
- Demonstrated ability to lead change and inspire others to stretch and grow
- Previous experience working with business credit
Nice-to-have
- Post-graduate education or certification in business or finance
- Ability to work in both official languages in Canada
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
Job Skills
Additional Job Details
Address:
City:
Country:
Work hours/week:
Employment Type:
Platform:
Job Type:
Pay Type:
Posted Date:
Application Deadline:
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
