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SalaryAt Capital Courts Community, we believe in fostering strong connections within our community. Our mission is to create a vibrant and supportive environment for all members. As we continue to grow, we are expanding our team to include an E-Chat Customer Service Agent who shares our passion for community engagement.
Responsibilities:
- Respond promptly to customer inquiries through online chat platforms.
- Provide accurate information and assistance regarding community programs, events, and services.
- Address and resolve customer issues, ensuring a positive experience.
- Collaborate with other team members to streamline communication processes.
- Maintain a comprehensive understanding of community offerings to better assist users.
Qualifications:
- Strong written communication skills.
- Previous experience in Customer Service or online chat support.
- Familiarity with community programs and services.
- Ability to multitask and prioritize customer inquiries effectively.
- Proficient in using online chat platforms and Customer Service tools.
Benefits:
- Competitive salary
- Opportunities for professional growth and development
- Engaging and collaborative work environment
- Community-focused initiatives and events
How to Apply:If you are passionate about community engagement and have excellent online communication skills, we would love to hear from you.
Job Type: Full-time
Salary: $20.35-$22.40 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- On-site gym
- Paid time off
- Vision care
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Ability to Commute:
- Ottawa, ON (required)
Ability to Relocate:
- Ottawa, ON: Relocate before starting work (required)
Work Location: In person
