Employee Services Administrator

Truthfulness | Fairness | Value | Loyalty

As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can live confidently.

Administrator, Employee Services

Reporting to the Team Lead, Employee Services, the Employee Services Administrator, is responsible for facilitating all aspects of administrative support to the People & Culture team.

Here is what a typical day looks like

• Collaborate with People & Culture (P&C) to provide the best quality support and guidance for our employees
• Create and maintain all digital employee files, including but not limited to employment contracts, verification letters, and stipend agreements
• First point of contacts for our employees; respond to all inquiries through a general mailbox, forwarding as appropriate
• Manage and initiate all Human Resources Information Systems (HRIS) administrative procedures, including electronic onboarding of all new employees, and termination of exiting employees
• Maintaining accuracy within our HRIS, SuccessFactors, by updating employee data, records and auditing reports, to ensure data integrity
• Collborate with P&C team members on projects and initiatives

The value you bring

• Proven experience as an HR Administrator or similiar role
• Proven accurate data entry, preferably within an HRIS
• Strong organizational and multitasking skills with the ability to prioritizw tasks effectively
• Ability to maintain confidentiality and handle sensitive information with discretion
• Excellent knowledge of MS Office Suite products: Outlook, Excel, PowerPoint

Hours: Full-time, 37.5 hours per week
Location: Remote
Salary Range: $45,000 - $55,000
Requisition #: 80470

What if I don’t meet every requirement?

If you’re excited about the role but your experience doesn’t check every box – we still encourage you to apply. You may be the right person for this role – or we might have another that suits you even better!

At Western, we are dedicated to building a diverse, inclusive, and authentic workplace in the communities we work and live in If you have questions or require accommodation, please reach out to us.

Health and Wellness

We take pride in providing programs that add value to our people’s lives – after all, they are our greatest asset. Eligible employees receive a competitive compensation package consisting of 3 weeks’ vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.

For over 20 years, supporting our local communities has been a part of everything we do – it’s engrained in our culture though the Western Financial Group Communities Foundation.