Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
2 years to less than 3 years
Work setting
- Relocation costs not covered by employer
- Community-based agency
- Willing to relocate
- Employment agency services
- Various locations
- On-site customer service
- Social service or charity agency
Responsibilities
Tasks
- Interview clients to obtain employment history, educational background and career goals
- Interview clients, prepare case histories and assess problems
- Identify barriers to employment and assist clients with such matters as job readiness skills, job search strategies, writing résumés and preparing for job interviews
- Perform administrative tasks
- Advise employers on human resource and other employment-related issues
- Assess need for assistance such as rehabilitation, financial aid or further training and refer clients to the appropriate services
- Administer and interpret tests designed to determine the interests, aptitudes and abilities of clients
- Collect labour market information for clients regarding job openings, entry and skill requirements and other occupational information
- Provide established workers with information and strategies for dealing with job dissatisfaction, making mid-career changes and adjusting to workplace transitions
- Provide established workers with information and strategies for maintaining a job or moving within an organization
- Provide consulting services to community groups and agencies, businesses, industry and other organizations involved in providing community-based career planning support or resources
- Deliver presentations at conferences, workshops or symposia
- Identify additional/alternative services and provide referrals
- Liaise with community agencies or partners, and identify additional or alternative services and provide referrals
- Provide public education and consultation to other professionals or groups regarding counselling services, issues and methods
Supervision
- Working groups
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Windows
- MS Word
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Own vehicle
- Valid driver's licence
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Large caseload
- Attention to detail
- Large workload
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent written communication
- Flexibility
- Interpersonal awareness
- Judgement
- Reliability
- Team player
- Excellent oral communication
- Values and ethics
- Accurate
- Initiative
- Organized
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Group insurance benefits
- Life insurance
- Mileage paid
- Registered Retirement Savings Plan (RRSP)