Equipment Rental Specialist (12-Month Contract)

Sunbelt Rentals – the fastest growing rental business in Canada– is seeking an Equipment Rental Specialist– You!

The Equipment Rental Specialist is an inside sales role responsible for supporting telephone and walk-in customers with rentals of all types of construction/industrial equipment. This position is considered the Company’s front line of contact with the customer, whose purpose is to understand customer equipment needs, negotiate and place orders. The role also requires strong administrative skills and an ability to always deliver customer satisfaction through a professional attitude. Our double-digit growth and internal promotion rate mean we are constantly looking to add top performers to our team. This is a position for one-year contract with possibility of extending.

Position Responsibilities:

• Determines/understands customer equipment needs through questioning and qualifying
• Negotiates price and volume of original orders by maximizing rate and volume
• Places high volumes of equipment orders by obtaining customer information
• Secures equipment by checking availability of equipment with shop (performs research to determine when unavailable equipment will become available)
• Administers rental contracts (new and existing) including on and off rental dates, rates and all ancillary charges, amendments, suspensions (ensuring prompt collection of equipment), terminations etc.
• Handles customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt Rentals
• Supports sales and marketing efforts by performing prospecting calls, forwarding sales leads and incoming inquiries to the sales group, and acting as a liaison for marketing in respect to product promotions and frequent renter programs
• Records details of calls in phone log and maintains lost rent logs
• Reviews daily management reports and provides regular feedback to Manager regarding fleet and merchandise inventory, as well as pricing
• Participates in After Hours and Emergency Response efforts including local and regional responses as well as participation in national event response efforts
• Performs other duties as assigned by the manager

Education or experience that prepares you for success:

• High School diploma or GED required
• Familiarity with various types of construction/industrial tools & equipment

Knowledge/Skills/Abilities you may rely on:

• Previous Equipment Rental industry experience
• Knowledge about parts and equipment
• Strong customer service & telephone skills
• Solid computer and administrative skills

We Take Care of Our People - join our team now, you will be able to

• Enjoy competitive wages
• One year contract with possibility of extending
• Develop new skills for a career track in service of operation management
• We promote from within, you can explore your career and get prepared for various roles
• Experience high employee fulfillment with our support and empowerment
• Work with an incredible team of people in a safety-driven culture

The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodation may be made to comply with applicable laws.

If you have done any of the following roles, we’d love to hear from you: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador

Although we appreciate all who apply we will contact only those candidates who meet our requirements.

Sunbelt Rentals requires applicants to undergo a background verification process prior to commencing employment with the company. Employment with Sunbelt Rentals is contingent on the satisfactory completion of a pre-employment background check.

Sunbelt Rentals a proud supporter of military families and an equal opportunity employer — women, people with disabilities, Aboriginal peoples, and visible minorities are welcome to apply.

Gear up for an exciting career!

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Salary: $25.00-$28.00 per hour

Expected hours: 40 per week

Benefits:

• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Overtime pay

Experience:

• Inside sales: 1 year (preferred)
• Equipment Rental: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person