Facility Management Assistant

Jawl Properties Ltd is Victoria’s largest developer, owner and manager of commercial real estate with extensive experience in the office, retail, light industrial and residential sectors. We have been an active participant in Victoria for over 40 years and aim to provide our clients with market-leading space solutions through responsive management services and a long-term commitment to high quality construction and maintenance practices. Jawl Properties manages in excess of 1.8 million square feet of office, residential, retail, and industrial premises. We are committed to making meaningful contributions to our community and embracing socially and environmentally responsible business practices. Within our own business, it is our goal to foster a respectful, supportive, friendly and cooperative working environment.

The Position

The Facility Management Assistant position is a highly varied and fast paced role covering a wide spectrum of property management tasks. The anticipated primary functions of the Facility Management Assistant include:

-Provide support to Building Services team answering and responding to incoming service calls and emails.

-Organize and document various building management related information including service requests, follow up communication on services provided, and status of active jobs.

-File service reports and documentation to streamline access for the Building Services team.

-Coordinate maintenance work.

-Provide support to the Building Services team as needed by coordinating sub-trade work.

-Maintain and update tenant contact information.

-Provide project documentation assistance as required.

-Jawl Properties values its dynamic and adaptive work environment. Other duties, responsibilities and tasks will be required based on organizational need.

Skills & Experience

-Strong orientation toward customer service.

-The ability to tactfully negotiate, with empathy, while interacting with people during difficult and potentially stressful situations.

-Excellent written and communication skills.

-Proficiency with Microsoft Office applications including Word, Excel and Outlook.

-Demonstrated ability to work positively in a team environment or independently with little supervision.

-Some experience reading and interpreting building plans along with general knowledge of building systems would be highly desirable.

-Sound judgement and decision-making skills.

-Ability to demonstrate initiative and to work well under pressure to meet deadlines and follow through on communications.

-Proficiency in digital file management and comfortable working across a variety of technology platforms.

-Strong organizational skills

This position is well suited to a positive, solutions-oriented individual who thrives in a team environment and enjoys working and communicating with clients.

If you are interested in applying for this position please submit your resume to the provided email address.

Only those individuals who are selected to continue to the next phase of our recruitment process will be contacted.

Job Type: Full time 1-year maternity leave position. There may be the potential for part- or full-time work at the completion of the maternity leave.

Required Experience: 1-year experience in customer relations and ideally some experience or familiarity with one of the following: property management, construction, real estate development or related industries.

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Job Types: Full-time, Fixed term contract

Salary: $28.00 per hour

Expected hours: 40 per week

Benefits:

• Company events
• On-site gym
• On-site parking
• Wellness program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Commute:

• Victoria, BC V8W 2G4 (required)

Work Location: In person