Festival Admin & Ticketing Assistant – Music and Beyond Festival

Job Summary: This position is funded through Ontario’s Job Creation Partnerships (see more details below). Reporting to the Administrative Manager, provide administrative support, oversee client relations, and support ticketing functions.

Responsibilities:

· Support the Client Services Coordinator.

· Reply to email and phone inquiries in a timely and professional manner.

· Assist with receiving and directing festival inquiries, mail, and courier services.

· Maintain and update the existing electronic filing system.

· Assist in strengthening relationships with existing community contacts.

· Assists in maintaining and updating community contact lists.

· Complete box office ticketing orders as requested.

· Update website event listings.

· Onsite support during the Music and Beyond Summer Festival.

Skills and Qualifications Required:

· Excellent interpersonal skills.

· Strong written and communication skills in English, strong verbal and written skills in French is an asset.

· Working knowledge of office equipment. Proficiency in MS Office, especially MS Word and MS Excel.

· Superior organizational skills with the ability to multi-task.

· Experience with Wordpress an asset.

Additional Qualifications Required:

Eligible to participate in Ontario’s Job Creation Partnership (JCP) program by meeting the following criteria:

1. An unemployed job seeker or those employed less than 20 hours per week.

2. to be considered, part-time students seeking full time employment are eligible to apply.

3. Live in Ontario and legally authorized to work in Canada.

4. Have one, or both, of the following criteria:

a. Previously established an Employment Insurance (EI) benefit claim (regular benefits within the last three years or maternity/parental within the last five years), and/or

b. Previously employed in Canada in five of any the last ten calendar years while earned a gross income in excess of $2000 in each calendar year.

Job Type: Fixed term contract

Salary: $16.55 per hour

Expected hours: 32 per week

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Ottawa, ON K1N 6Z9