Company

Wild Rose Co-Operative Association Ltd.See more

addressAddressCamrose, AB
type Form of workFull-time
salary Salary$44.1K–$55.8K a year
CategoryAdministrative

Job description

Who we are:

Co-op does business differently. As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and how you can help bring our brand to life, visit us at www.wildrosecoop.crs.

What you’ll do:

The successful candidate will be responsible for the following (and other duties as required):

  • Approaching customers for the purpose of providing customer service is the first priority over other duties and a constant alertness to customers must be maintained. Providing customers with excellent, efficient, courteous service.
  • To adjust all customer complaints in accordance with the hassle-free guarantee policy.
  • To ensure that refunds, voids, cash adjustment vouchers, etc. have the appropriate information and signatures. To inform the manager of all significant variances in the cash ups. Ensure all cash ups are posted correctly and in a timely manner.
  • To assist in mailing monthly accounts receivable statements.
  • All information must be handled with the utmost confidentiality. All filing to be done on a weekly basis. All correspondence must be forwarded to the appropriate employees on a daily basis. Errors located on department invoices will be brought to the attention of the office manager and/or the appropriate department manager.
  • To help control office supplies by ensuring a proper inventory of supplies is on hand at all times.
  • To ensure that any other job that is assigned is completed in a timely and professional manner.
  • Compliance with all Safety policies and procedures and look out for the safety of others
  • Adhere to all Wild Rose Co-op policies and procedures

This position requires the use of computers, as well as heavy lifting of products.

Why it matters:

Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

Who you are:

You have previous experience in customer service is an asset. Candidates will demonstrate the following:

  • The ideal candidate would have two (2) or more years of experience in an administrative or accounting clerk role
  • Knowledge of basic accounting principles, daily cash ups, and strong Excel skills
  • A Diploma or Certificate in Accounting would be preferred
  • Experience using JD Edwards an asset but not required
  • Understanding of our Values (Teamwork, People, Excellence, Community)
  • Committed to providing excellent customer service to our member-owners as well as internal customers
  • Quality communication skills, detail oriented and dedicated to accuracy
  • Experience in the Co-operative Retailing System, and previous retail experience are assets, but not required

This position will report to the Office Manager at our Administration office.

This is a full-time position based on 40hrs/week, regular office hours are 8:00AM - 5:00PM with the occasional requirement to work on a weekend as projects require.

Our employees receive competitive salaries, a profit-sharing program, EFAP program, employee discount program, a comprehensive benefits package, ongoing learning opportunities, and an employer-contributed pension plan. We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.

At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

The Co-operative wishes to thank all applicants for their interest, but only those candidates selected for an interview will be contacted.

Refer code: 2202942. Wild Rose Co-Operative Association Ltd. - The previous day - 2024-04-06 06:05

Wild Rose Co-Operative Association Ltd.

Camrose, AB

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