Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
Experience an asset
Work site environment
- Cold/refrigerated
- Hot
- Noisy
- Odours
- Outdoors
Work setting
- Restaurant
- Pub
Responsibilities
Tasks
- Must be of legal age to mix and serve alcoholic beverages
- Address customers' complaints or concerns
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Enforce provincial/territorial liquor legislation and regulations
- Advise on menu selections
- Clear and clean tables, trays and chairs
- Describe and advise on wine selection
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Serve food and beverages
- Take orders and relay to kitchen and bar staff
- Assist clients/guests with special needs
- Provide customer service
Credentials
Certificates, licences, memberships, and courses
- Serving It Right Certificate
Experience and specialization
Computer and technology knowledge
- Point of sale system
Additional information
Work conditions and physical capabilities
- Bending, crouching, kneeling
- Fast-paced environment
- Handling heavy loads
- Physically demanding
- Standing for extended periods
- Work under pressure
Weight handling
- Up to 9 kg (20 lbs)
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Organized
- Reliability
- Team player
Benefits
Financial benefits
- Gratuities