POSITION SUMMARY:
Together with the supervisors in the outlets oversees and ensure the quality standards of the Food and Beverage operations for the Harrison Hot Springs Springs Resort are maintained and facilities provide the optimal level of service.
ESSENTIAL FUNCTIONS:
· Direct supervisory staff in the efficient and safe operation of all Food and Beverage outlets. (Copper Room, Lakeside Café, Miss Margaret’s, Islands Bar, Room Service)
· Ensure proper guest service is delivered in the outlets.
· Controls Labor Cost to the targets set.
- Make certain that all procedures, control systems and other established operating plans are understood and implemented by supervisors in the outlets.
- Inspect all Harrison Hot Springs Springs Resort and Spa Food and Beverage outlets on a daily basis.
- Take responsibility for all administrative functions in the Food and Beverage outlets.
- Coordinate and communicate all disciplinary actions within the Food and Beverage service outlets.
- Assume responsibility for the training and standards of the service personnel.
- Take responsibility that all service personnel are trained in Wine and Liquor Service.
- Take responsibility for the cleanliness of all Food and Beverage areas.
- Discuss any policy changes with the Food & Beverage Manager
- Assume responsibility for proper maintenance and repair of assets.
- Support and ensure compliance with the Company’s environmental initiatives.
- Critique and review of operations, answers to guest complaints, etc.
- Ensure all beverages inventory done accurately on a weekly basis.
- Perform other job related duties as required.
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
· Minimum of 10 years Food and Beverage experience required.
· Must have strong verbal, written, and interpersonal skills.
· Must be able to read, write, speak, and understand English well.
· Must be able to read, write, and comprehend a wide variety of reports including capital project requests, critique and review of operations, answers to guest complaints, and other normal business communications.
· Must be Computer literate.
· Must have knowledge of Food and wine service and preparation in a manner consistent with management of a wide variety of restaurant operations.
· Must be able to read and comprehend current union contract, Policy and Procedure manual, and Loss Control manuals.
· Requires a high level of concentration and attention to detail.
· Requires the ability to work independently, prioritize work, and make decisions regarding correct formatting of work.
· Flexible to a changing schedule to meet business requirements.
· Being multi-lingual is an asset.
#INDHP
Job Types: Full-time, Permanent
Salary: $65,000.00-$70,000.00 per year
Benefits:
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
Ability to commute/relocate:
- Harrison Hot Springs, BC V0M 1K0: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Food Safety Certification (preferred)
- Serving It Right (preferred)
Work Location: In person