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SalaryCasino Nova Scotia Sydney - Celtic Junction Restaurant F&B Supervisor
Position Summary :
The Food and Beverage Supervisor enjoys leading a team of Hospitality Professionals whose primary goal is to create fun and memorable experiences for our guests. The Supervisor plays a role in developing and executing department strategies to grow the business. Leading by example, the Supervisor shows others the way with a positive can-do attitude. The Food & Beverage Supervisor reports to the Food & Beverage Manager. This position is a developing role within the department and part of the succession plan process of the Manager position.
This position will play a lead role in the ongoing success of the Food and Beverage Operation at Casino Nova Scotia Sydney. The ideal candidate would be someone who could be groomed to take on a more advanced role, with succession planning being a key determinant of the candidate.
Primary Responsibilities
- Provides outstanding guest service.
- Respects and supports colleagues as a team leader.
- Guides the team to success with ongoing training, coaching and feedback.
- Develops and supports the Food & Beverage department strategic plans.
- Ensures health, safety and wellness are a focus by working to prevent accidents.
- Communicates effectively with all departments.
- Anticipates service issues, solves problems, and performs guest recovery.
- Complete departmental inventories as required.
- Scheduling and productivity.
- Leads a team that cares about the business and delivers great guest experiences.
- Completes daily/ weekly reports.
- Ensures compliance with licensing laws, health and safety and other statutory regulations.
- Maintains the integrity of the Casino by adhering to Responsible Beverage Service.
- Performs other duties as assigned or directed. to Responsible Beverage Service; makes and communicates removal or restriction decisions
- Performs other duties as assigned or directed
Education & Qualification Requirements
- 2 years’ Food & Beverage experience
- Previous supervisory experience an asset
- Post-Secondary education in hospitality or suitable training/experience an asset.
- Responsible Beverage Service certification an asset.
- Computer literacy in MS Office, POS, and others an asset.
Working Environment Considerations:
Regular casino, restaurant or office environment, standing or walking for long periods of time, some exposure to noise and conflict, non-traditional work hours.
Special Working Conditions:
Our reputation is of paramount importance. As such, we will conduct our business in an ethical and professional manner. Every team member will be obliged to understand and follow all of the applicable regulations and policies
Licensing & Certification Requirements:
Employment is dependent upon application and continued gaming licensing from the Nova Scotia Alcohol & Gaming Division
