Food Service Supervisor

Work site environment

• Noisy
• Wet/damp
• Hot
• Outdoors

Work setting

• Cafeteria
• Food service establishment
• On-site customer service
• Fast food outlet or concession
• Catering firm
• Convention centre

Responsibilities

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check delivery of food trolleys
• Establish work schedules
• Train staff in preparation, cooking and handling of food

Supervision

• 1 to 2 people
• 3-4 people
• 5-10 people
• 11-15 people
• Food service counter attendants and food preparers
• Kitchen and food service helpers
• 16-20 people
• More than 20 people

Experience and specialization

Area of specialization

• Kitchen

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding
• Attention to detail

Own tools/equipment

• Safety equipment/gear
• Uniform

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Night shift premium

Other benefits

• On-site amenities