Food Services Manager

Responsibilities

Tasks

• Plan, organize, direct, control and evaluate daily operations
• Balance cash and complete balance sheets, cash reports and related forms
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Monitor revenues and modify procedures and prices
• Negotiate arrangements with suppliers for food and other supplies
• Set staff work schedules and monitor staff performance
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Recruit, train and supervise staff
• Supervise and co-ordinate activities of staff who prepare and portion food
• Maintain records of stock, repairs, sales and wastage
• Ensure food service and quality control
• Calculate daily/shift payments received and reconcile with total sales
• Supervise food and beverage servers and other staff

Supervision

• 5-10 people

Credentials

Certificates, licences, memberships, and courses 

• Serving It Right Certificate
• Food Safety Certificate

Experience and specialization

Computer and technology knowledge

• Electronic cash register
• Point of sale system

Additional information

Security and safety

• Criminal record check
• Reference required

Transportation/travel information

• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Dependability
• Excellent oral communication
• Organized
• Reliability
• Team player
• Ability to multitask

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial benefits

• Group insurance benefits

Long term benefits

• Maternity and parental benefits

Other benefits

• Learning/training paid by employer