Forensic Technology Manager - Document Review eDiscovery On behalf of our client in the Consulting Sector, PROCOM is looking for a Forensic Technology Manager - Document Review eDiscovery. Forensic Technology Manager - Document Review eDiscovery - Job Description
- Direct and supervise a team of Document Review professionals, providing clear instruction and oversight while fostering a collaborative and efficient work environment
- Develop Document Review protocols and conduct training sessions for the Document Review team
- Efficiently allocate and manage review resources, ensuring alignment with project deadlines and client specifications
- Implement rigorous quality control measures to ensure the accuracy and consistency of the review process, proactively identifying and addressing issues to ensure the timely delivery of high-quality services
- Monitor and report on review progress and proactively identify and address issues to ensure consistency, accuracy and timely delivery of services
- Utilize analytics to optimize the Document Review process
- Conduct second-level reviews and quality assurance assessments when necessary
- Serve as the primary client liaison, addressing client requirements, providing updates, monitoring budgets, and managing expectations to develop client relationships
- Prepare reports documenting all facets of the review process
- Contribute to business development initiatives by drafting proposals, creating materials, and actively engaging with potential clients through presentations and client events
- As needed, support the broader Forensic Technology and eDiscovery practice in file delivery
- Assist in broader business administrative tasks such as resource allocation and client billing
- 3-5 years of relevant experience managing eDiscovery Document Review projects
- Experience using the Relativity platform
- Strong relationship management, analytical skills, problem solving, communication and presentation skills
- Strong communication skills (written and verbal)
- Candidate should have an interest in and an ability to rapidly learn new tools and technologies
- A detailed knowledge of eDiscovery procedures and workflows
- Demonstrated skills in project management and capable of managing multiple concurrent projects and competing priorities
- A professional, collaborative and client-oriented attitude