Front Counter Sales Representative

Front Counter Sales Representative
Reporting to the Store Manager, the Front Counter Sales Representative is responsible for creating a welcoming environment for our customers, responding to inquiries over the phone and via email, and is sales driven in a fun team environment.

You will provide service quotes, process sales transactions, be a product and services expert and more! You will apply strong communication skills that make customers feel welcome at our North Bay location.
Your positive mindset, sales & organizational skills, willingness to be cross-trained and customer first approach, will make you stand out and be successful in this role.

Required Skills & Abilities

• Outstanding customer service skills with a genuine desire to deliver excellent customer service experiences.
• Greet and direct customers with a professional and enthusiastic attitude to achieve positive outcomes.
• Answer incoming calls while handling customers inquiries, concerns, or questions.
• Proven ability in an inside sale and/or Counter Sales environment; can provide product knowledge information to customers in a confident and friendly manner.
• Ability to provide detailed pricing terms and prepare and present customer quotations.
• Efficient and detail orientated data entry skills are required to enter appointments and orders into POS/internal systems.
• Familiarity with consumer behavior principles.
• Effective problem solving, planning, and organizing skills.

Qualifications and Special Requirements

• Minimum of 1+ year experience in customer service, counter or inside sales role.
• Demonstrate understanding of the automotive or related industry, and aptitude for learning product knowledge.
• A Valid driver’s license.
• Strong personal commitment to health and safety

Kal Tire Offers

• Competitive wages
• An accelerated training program will be provided.
• Dental, vision, prescription, massage therapy, EAP benefits and more.
• Profit Sharing program, RRSP matching, Paid vacation.
• We provide a comprehensive paid training program and access to the latest skills to gain the necessary edge in today's market.
• A perks program that offers employee discounts on tires, services and more.
• Working with a well-established company – Kal Tire is celebrating its 70th year in business; and we’re still growing!