Front Desk Administrator

Intuitive Rehabilitation Services is on the search for a motivated, professional and outgoing Front Desk Administrator to join the team at our clinic.

We have two beautiful locations located in Chilliwack, a rapidly growing area offering easy access to many recreational opportunities including hiking, mountain biking, cross country running trails, skiing and more. We are looking for someone who shares our values of professional integrity, teamwork, positivity, accountability, compassion, continued professional growth and fun.

At our clinic you will work alongside a team of qualified Therapists (Occupational, Chiropractic, Physiotherapy, Registered Massage Therapy, Psychology and Counselling, Kinesiology, Social Work and Dietitian's) in a full-service rehabilitation clinic offering treatment programs for a variety of injuries from sports, work, home and motor vehicle accident claims. In addition, there may be some community and home based clients.

Your ServiceSkills will include:

• Ability to provide above and beyond customer service and compassion to clients
• Efficient and timely communications with clients, therapists, insurance companies, lawyer offices and any third party that conduct business with the clinic
• Ability to multitask in a fast paced environment. This include the ability to prioritize tasks and ensure efficient services to clients and to therapists
• Accountability, integrity and honesty
• Strong organizational and problem solving skills with scheduling and calendar management for a variety of different therapists and client needs

Your Technical Skills will include:

• Ability and efficiency in operating Mac computers
• Experience with booking clients on the phone and in person
• Ability to ensure accuracy related to any duty assigned
• Understanding of how Accounts Receivable impacts the clinic
• Ability to learn new computer programs
• Experience with MSP billing/ EHC billing is an asset
• Experience with handling referrals from ICBC and other insurance companies
• Willingness to learn new technical skills
• Experience with the Jane Scheduling program an asset

Employee Incentives:

• Competitive Wage
• Comprehensive Extended Health & Dental Benefits Package
• Paid Lunch Breaks
• Paid Sick Days
• Team Social Events
• And the best part: Getting to work with a super fun and supportive team!

This is a part time position (approx 24-28 hours per week) with the potential for full time in the future. Hours of work for this position will vary but will be Monday to Friday between 8:00am - 8:00pm. The odd Saturday for sick coverage could be possible!

If this sounds like a good fit for you and you would like to join our team, please email your resume and cover letter!

Job Types: Part-time, Permanent

Salary: $18.00 per hour

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• Vision care
• Wellness program

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Overtime pay

Education:

• Secondary School (preferred)

Experience:

• administrative assistant: 1 year (preferred)

Work Location: In person

Application deadline: 2023-11-03