Front Desk Receptionist

Overview:
We are seeking a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our Front Desk. If you have experience in a dental or medical office setting and possess excellent organizational and communication skills, we encourage you to apply.

Responsibilities:
- Greet patients and visitors with a warm and welcoming demeanor
- Answer phone calls and direct them to the appropriate staff members
- Schedule appointments and maintain the office calendar
- Verify patient insurance information and collect co-payments
- Assist with patient intake forms and ensure accuracy of patient records
- Manage incoming and outgoing mail, including sorting and distributing
- Maintain cleanliness and organization of the reception area
- Handle general office tasks such as filing, typing, proofreading, etc.
- Follow phone etiquette guidelines to provide professional customer service

Requirements:
- Previous experience as a receptionist in a dental or medical office preferred
- Proficient in using phone systems and other office equipment
- Strong organizational skills with attention to detail
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks effectively
- Familiarity with dental terminology is a plus

Joining our team as a Front Desk Receptionist offers an opportunity for growth within our organization. We offer competitive compensation and benefits packages, including medical insurance, retirement plans, and paid time off. If you are looking for a rewarding position where you can contribute to the success of our practice, please submit your application today.

Job Type: Full-time

Salary: $20.00-$24.00 per hour

Expected hours: 35 – 40 per week

Flexible Language Requirement:

• French not required

Schedule:

• Evening shift
• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Administrative experience: 1 year (preferred)

Language:

• Mandarin (preferred)

Work Location: In person