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SalaryStella’s is looking for amazing FOH leads to join our team!
Become part of a growing local company, offering great wages, outstanding tips, and lots of room for advancement! Want amazing perks that include employee discounts, health and dental benefits, and more? With over nine locations across Winnipeg, find your store and apply today!
Get to know us:
Stella’s has been a part of the Winnipeg restaurant scene since 1999 and proudly continue to be locally owned and operated. We believe in inspired taste, healthy ingredients, and environmental sustainability. We are an equal opportunity employer that celebrates diversity and provides a safe, inclusive environment for all their employees.
Here’s what you’ll be doing as aFront of House Lead:
As a lead you will assist in the daily operations of the restaurant, leading the FOH team during peak hours, completing inventory, ordering/receiving, and more! You will be focused on guest satisfaction and maintaining smooth flow of operations. The ideal candidate is a hardworking, dependable individual with strong leadership skills, who thrives in the fast pace of the restaurant industry.
Duties and Responsibilities
- Assist in FOH daily operations
- Provide an excellent guest experience
- Maintain up-to-date working knowledge of menu items, including allergy restrictions, and ensure staff are following the allergy protocol procedure
- Ensure guest complaints/concerns are addressed promptly and respectfully
- Ensure safe food handling procedures are followed
- Assist in the training of FOH staff
- Oversee cleaning checklists
- Ensure safe food handling procedures are followed
- Act as Manager on Duty when required
- Ensure clear communication to employees and document any HR related situations
- Provide feedback to the FOH manager on employee performance and equipment
- Assist with ordering, inventory and FOH audits
- Communicate all issues outside of their scope of responsibility to the GM
- Ensure confidentiality and protection of all employee information
- Provide a work environment that is safe and free of harassment
- Other duties as assigned
Requirements
- Valid SmartChoices certification
- Full-time, flexible availability
- FOH experience in a fast-paced restaurant
- Excellent communication skills – listening, verbal and written
- Outstanding organization, coordination, and multi-tasking abilities
- Ability to be proactive in challenging situations
- Proficiency in Microsoft Office
- Great people skills, having a friendly and outgoing demeanor
- Positive attitude and team mindset
Incentives:
- Life, Health and Dental Benefits plans
- Employee discount
- Tip Pool
- Employee Assistance program
- Opportunities for advancement
Job types: full time, permanent
Salary: $16.90 + tips
