Fuel Dock Summer Lead

The Marina Lead's primary responsibility is to maintain superior customer relations by acting as a liaison between McGregor on the Water, its customers and the public. The marina Leads main job duties include operating all functions of a marina Fuel Dock, greeting all boaters, attending to customer concerns, maintaining marina facilities and assist the Marina Leadership team in executing daily operations during scheduled shifts.

• Maintain a calm demeanor during periods of high volume or unusual events to keep marina operating to standard and set a positive example for the team
• Assist with new colleague training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
• Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to ensure operational excellence and to improve performance
• Greet visitors, ascertain nature of business and provide direction to visitors
• Assist Marina leadership with administrative duties
• Accurate opening and closing of cash, fuel dispensers and Fuel Dock operations
• Assist with retail sales including marine products
• Perform multiple daily dock walks to check on vessels, vacancies, customers and dock conditions and safety
• Monitor docks and vessels during inclement weather
• Assist boaters with docking and departures
• Build trustful and dependable relationships with customers
• Ensure area is clean; empty garbages receptables and pick up litter
• Ensure any work area is kept clean and clear of any potential hazards such as slippery objects or tripping hazards such as ropes or debris
• Respond to customer requests for fuel, including fuel and wastewater service
• Attend to and clean up small oil spills
• Ensure sensitive material is kept secure and handled in an appropriate manner
• Consult and collaborate with others as needed to ensure thorough and effective work productivity and to promote teamwork
• Use appropriate communication methods and actions to establish a courteous and professional working relationship
• Attend all health and safety training and follow all guidelines for employees as outlined in the Occupational Health and Safety Act
• Provide a high level of customer service to all guests and slip holders
• Compliance with all safety regulations of assigned tasks and ensure a clean and safe working environment with active participation in the health and safety program
• Adhere to all environmental policies and programs as required

Job Types: Full-time, Part-time, Seasonal
Contract length: 5 months

Salary: $16.00-$19.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Casual dress
• On-site parking

Schedule:

• Every Weekend
• Monday to Friday

Supplemental pay types:

• Tips

Experience:

• marina: 1 year (preferred)

Work Location: In person

Expected start date: 2024-05-01