Full Time Relief Security Guard

Barber Collins Security is looking to hire an experienced Permanent Full timeSecurity Guard to work as a guard at 2 sites near Waterloo Ontario. Based in Waterloo, The Candidate will work at 2 associated client sites on a rotating basis. The candidate will have guaranteed weekly hours but will be required to fill in on the day, Afternoon and night shift working 8 and 12 hour shifts as the schedule will vary depending on weekly staffing needs.

Site 1 is a reception based position at a research / educational facility within Waterloo.

Site 2 Is an Estate property located 20 minutes north of Waterloo

Duties & Responsibilities:

• Providing exceptional service to enhance the customer experience
• Ensuring compliance with the standards, rules, and regulations at the Property
• Be proactive in helping everyone have an outstanding customer experience at the Property
• Perform highly visible patrols of assigned patrol areas/zones (by foot) and positively engage with tenants, guests, visitors, and employees on an ongoing basis
• Maintain strong knowledge of activities and special events at the Property and assist visitors and guests during their visit to the Property
• Normal physical activity characterized by extended periods of walking and standing, periodic sitting, kneeling, bending, and use of basic motor skills; and
• Regular keyboarding and record-keeping in written logs required
• Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
• Able to use tact and diplomacy in dealings across a range of settings and situations
• Respond to medical emergencies and provide first aid, CPR, or AED support until medical professionals arrive
• Ability to maintain and enforce access control procedures
• Solid understanding of emergency and standard operating procedures
• Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act
• Assist with Fire & Life Safety inspections
• Maintain a detailed memo book and prepare incident reports on all matters dealt with using a standard report-writing program
• Investigate incidents and occurrences
• Draft detailed incident and occurrence reports
• Maintain the peace, safety, and security of all patrons, and clients on the property
• Monitor CCTV surveillance systems
• De-escalate emergency/crisis situations
• Assist emergency and law enforcement personnel
• Line management, customer service
• Assist with daily operations as needed/required or directed.
• Other duties as outlined by management

Qualifications:

• Must be willing and able to stand, walk, and patrol by foot and vehicle for extended periods (8-12 hours)
• Must demonstrate a high degree of professionalism
• Must have at least 2 years of prior security experience
• Experience in Research / Educational security is considered an asset
• Must have strong verbal and written communication skills
• Must have a strong command and fluency in the English language both written and verbal
• Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required.
• Must be able to handle stress and pressure and make a sound decision under duress
• Must be comfortable working in a busy highly populated area
• Must have a clean driver abstract
• Must demonstrate high attention to detail / observational awareness
• Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team
• Must have their own personal vehicle to travel to both sites ( no exception)
• Must be able to commit to minimum 2 years of service.

Job Types: Full-time, Permanent

Salary: $22.00 per hour

Expected hours: 32 – 48 per week

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Night shift
• On call
• Weekends as needed

Supplemental pay types:

• Overtime pay

Application question(s):

• Are you flexible to work day / Night shifts on short notice?
• Are you able to commit to a minimum 2 years of service?

Education:

• DCS / DEC (required)

Experience:

• Reception: 2 years (required)

Licence/Certification:

• Security Guard Licence (required)

Work Location: In person